If you don’t pick up the phone anymore to avoid the flurry of annoying automated sales calls, 42 state attorneys general are trying to fight back.
Michigan Attorney General Dana Nessel has joined a bipartisan group that filed comments this week with the Federal Communications Commission (FCC) against what they call the “noxious intrusion of illegal robocalls” and malicious caller ID spoofing in voice, alternative voice and text message services.
Last year, 1.2 billion robocalls were made to Michigan residents, according to industry experts. There were roughly 48 million calls made nationwide. In 2019, experts estimate residents have received more than 500 million robocalls.
In Michigan, telemarketing and robocall scams remain on the list of top 10 consumer complaints the Michigan Attorney General’s Office receives each year, coming in at No. 2 on the list for 2018, the office said. Last year, the attorney general’s Consumer Protection Division received 235 complaints on these scams, and 107 complaints have come in this year.
In the comment letter, the attorneys general urged the FCC to adopt the proposed Ray Baum’s Act rule changes they say will permit the agency to “proactively fight caller ID spoofing activities and robocalls originating outside the U.S.”
“Protecting the people of Michigan is our first priority and that’s precisely why I’ve joined attorneys general from across the nation in support of this rule change,” Nessel said in a statement. “The exponential surge in scams through spoofing and robocalls that some Michigan residents have fallen victim to compels us to speak up and urge the FCC to take up these new rules so we can provide better protections for our residents and all Americans.”